Franchisee Training & Support

A Viciously Supportive Team

We’ve talked about loyalty being a two-way street in franchising. And we mean it. When you commit to the Vicious Biscuit brand, our commitment to you knows no bounds. Sure it’s cliché, but when you win, we win – after all, we’re in the midst of a biscuit revolution and we ensure you’ll feel no less than an army of support.

Let Us Be Your Training Wheels

During your franchisee training, which happens right after you sign your franchise agreement, you’ll get a first-hand look inside our positive culture and the difference it makes. Our trainers are here to make sure you have all the training, resources, and support you need to become your community’s favorite breakfast spot.

Biscuit Basic Training

Although most of our franchisees have prior food service experience, we don’t play by the same rules as most other breakfast and brunch franchises. When you join us for franchisee training at our headquarters in South Carolina, you’ll be immersed in all things Vicious Biscuit.

The biscuit revolution wasn’t built in a day, but we can get you ready to join up in as little as four weeks! During your time with us in Summerville, SC, you and your management team will receive comprehensive training on everything required to successfully operate your Vicious Biscuit franchise.

Our franchisee training course includes a combination of classroom learning and hands-on training. We’ll help you understand everything that goes into the vicious life, including:

Our confidential operations manual
Management training
Equipment training
Menu item preparation

Back of House, Top of Mind

If you haven’t worked a back of house job before, you might be a little intimidated by having to prepare our menu items. There’s no need to be worried! Our biscuits, shareables, and entrées are simple to make. All you do is follow directions! And since training new team members on our menu is also easy, Vicious Biscuit is a great place for young workers to gain experience and grow.

We’re proud of our culture – it’s an integral part of our recipe for success. Your franchisee training will include comprehensive instruction on Vicious Biscuit’s culture and environment. We’ll even train you in the fine art of Southern hospitality!

Getting Ready to Launch

Training doesn’t end when you leave our headquarters. During the lead-up to your soft opening, our new store opening (NSO) support team will be on hand to help you with hiring, inventory management, and position-specific training. A certified Vicious Biscuit trainer will supervise and manage all franchisee training sessions.

Over the next 10 days, your NSO team will offer continuous support to you and your managers, including identifying areas that need improvement before your franchise opens. We’re committed to helping you hit the ground running.

Once You’ve Opened

When you’re a part of the Vicious Biscuit crew, you’ll never feel alone. Throughout the life of your franchise, you’ll have access to resources, ongoing support, and additional training opportunities. Since we know how important it is to get the vicious word out, we also provide considerable marketing training and support both before and after you open.

There’s a lot that goes into running a successful business, and we work hard to make sure you have all the tools you need to thrive. If you ever have questions, feel free to ask! Vicious Biscuit’s infamous hospitality isn’t just for customers – it’s for our team, too.

There are Biscuits in your Future

We’re looking to expand our biscuit revolution nationwide with like-minded operators and qualified entrepreneurial pioneers. Whether you’re eager to start your own business or want to add a new investment to your portfolio, we offer one vicious breakfast franchise opportunity.

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By submitting this form you agree that Vicious Biscuit may call, email and/or send text messages to you for education and marketing activities related to your inquiry. We will only use this data for the purposes of determining if you are a suitable candidate to be a franchisee for Vicious Biscuit. At no time will we use the data for any other purpose. Data and message rates may apply. Thank you.

This information is not intended as an offer to sell or the solicitation of an offer to buy, a franchise. It is for information purposes only.

Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Within the U.S., we offer franchises solely by means of our Franchise Disclosure Document. There are also countries outside the U.S. that have laws governing the offer and sale of franchises. If you are a resident of one of these states or countries, we will not offer you a franchise unless and until we have complied with the applicable pre-sale registration and disclosure requirements.

1. Please see item 19 of our 2025 FDD for the relevant details.
2. “Prime Costs” reflects the 2024 average Gross Sales of our 6 corporate locations.. Please refer to Item 19 of our 2025 FDD for the relevant details.
3. Fast Food Restaurants in the US- Market Size, Industry Analysis, Trends and Forecasts (2024-2029)
4. More information is available under Item 7 of our 2025 FDD. Please also thoroughly review the ongoing fees in Item 6 of our FDD.