We’re incredibly proud to share that Vicious Biscuit has been named one of QSR Magazine’s Best Brands to Work For in 2025! We’re honored to be included alongside 18 standout companies across the restaurant industry that are redefining what it means to support, reward, and grow their people.
What Made Us Stand Out
QSR highlighted how our culture is structured around balance, development, and recognition, and honestly, that’s exactly what we set out to build.
Full-time hourly and salaried team members receive medical, dental, and vision coverage, with life insurance and supplemental options available. We offer paid time off, sick leave, and flexible scheduling, and we operate on a one-shift-per-day model so our staff can keep their evenings free. Hourly employees get a 50% meal discount, managers eat for free, and every restaurant has a $2,000 yearly budget dedicated to team appreciation.
Investing in Growth From Within
Training and advancement are central to who we are. Our team members take part in one-on-one training, cross-training, and hospitality classes, backed by coursework through our digital learning system. More than half of our salaried leadership team has been promoted from within since 2021 — some even advancing into corporate roles.
Celebrating Our People
Recognition goes beyond day-to-day praise here. Our stores compete in friendly upselling contests tied to new promotions, with winners earning catered meals or Amazon gift cards. Our annual “Biscuit Con” gathering honors managers for excellence in sales, guest service, and retention, and we offer a $100 referral bonus for team members who bring in new hires.
We also believe communication should go both ways. Through Actionline, a third-party feedback tool, our team members can anonymously share concerns, ideas, or recognition, and we make sure that feedback gets reviewed, acted on, and shared back with our stores.
What’s Next
Looking ahead, we’re rolling out a digital recognition platform within our new mobile app, so we can track engagement and deliver rewards to our team in real time, bringing our recognition culture right onto the restaurant floor.
This recognition means the world to us because it reflects what our team already knows: at Vicious Biscuit, our people come first.
See the full list of QSR’s Best Brands to Work For in 2025, including our feature, at QSR Magazine: QSR’s Best Brands to Work For in 2025